Leaders are living in a different reality from the emotionally taxing one employees experience.
66% of executives believe their competency metrics are fair, but only one-fifth (19%) of individual contributors agree.
Our research found leadership continues to funnel money — sometimes millions — into programs they think are working, but employees experience them as biased, arbitrary, and disconnected from their actual impact.
Download the 2025 Corporate Performance & Learning Report to understand where capability and competency programs are failing, and what role AI-driven technology has to play in helping them succeed.
Constructive, specific feedback. Recognition of achievements. Clear goals and development opportunities. A collaborative, two-way conversation.
Assessment based on actual performance, not matrices [comparing me to] others with different levels of responsibility.
I'd like to see how my contributions have led to positive growth [in] my department and if those contributions will lead to a promotion or more money.
Getting a performance review that sounded like my manager took the time to honestly evaluate my work and skills.
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